Web Host Rackspace Offers Cloud DNS Beta to UK and US Customers

By Nicole Henderson,July 08, 2011

An illustration of Rackspace's free Cloud DNS beta service

(WEB HOST INDUSTRY REVIEW) -- Web hosting provider Rackspace (http://www.rackspace.com/) announced on Thursday that it has launched its Rackspace Cloud DNS beta to all UK and US cloud customers, according to a blog post on its website.

Last week, Amazon Web Services expanded its DNS service Route 53 edge with new locations in Stockholm, Sweden. AWS' DNS service launched late last year.

Initially announced in March, Rackspace Cloud DNS beta was previously only available to customers who participated in the private beta phase, according to senior product manager for platform Daniel Morris.

According to the website, the Rackspace Cloud DNS beta automates and simplifies domain name system management and is currently a free service.
Morris says that as part of the next phase of the project Rackspace will be "overhauling the DNS management sections of the cloud control panel."

After receiving feedback from private beta customers, Rackspace says it has included several features such as REST-based API, new record types, performance improvements, comprehensive management capability, full TTL control and simplified migration.

The free service is IPv6 compatible and is available for customers with a Rackspace Cloud account. Morris says that exisiting Cloud Servers, Cloud Sites and RackConnect customers have access to the Rackspace Cloud DNS beta by default.

Rackspace says customers should have a general understanding of DNS management and be familiar with RESTful Web Services and JSON or XML Data Serialization Formats.

According to the website, the beta is backed by Rackspace's "fanatical support."

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Web Host Rackspace Increases Hiring Efforts in Austin with a Job Fair

By Nicole Henderson,June 07, 2011
A screenshot of Rackspace's website advertises its Rackerpalooza job fair

(WEB HOST INDUSTRY REVIEW) -- Web hosting provider Rackspace Hosting (http://www.rackspace.com/) has plans to triple its workforce in Austin over the next few years, according to a report by the Statesmen on Monday. The company is hosting its "Rackerpalooza" job fair on June 11, 2011 in Austin.

Austin has been the hub for Web hosting related hiring over the past few months with Data Foundry set to open its 250,000-square-foot data center in June. Recently, Web host HostGator expressed its intent to hire an additional 250 employees in Austin over the next year.

Headquartered in San Antonio, Rackspace currently employs almost 300 people in Austin, according to the report.

Rackspace's vice president of operations and site leader in Austin, Max Thoene, says the company hopes to expand to 1,000 workers in Austin over the next two to three years. The company opened a sales office in Austin in 2006.

Theone told the Statesmen that Rackspace saw potential in the area because of its pool of technical talent that it hopes to harness at its job fair this weekend. Rackspace is after candidates to fill jobs in software development, Linux systems administration, Windows system administration, network security administration and storage engineering, according to the report.

Rackspace encourages those interested in applying to check out its job fair website before attending on Saturday.

In May, Rackspace launched its hosted virtual desktop platform. Prior to this announcement, Rackspace released its first quarter results, including a $13.8 million net income on $230 million revenue.

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Yellow Pages Subsidiary Partners with Rackspace, Environmental Groups

By Justin Lee, June 03, 2011 A screen shot of the Yellow Pages Goes Green website

(WEB HOST INDUSTRY REVIEW) -- Environmentally friendly search engine and directory Yellow Pages Goes Green (http://www.yellowpagesgoesgreen.org/) announced on Friday it has joined the Environmental Protection Agency's (http://www.epa.gov/) Green Power Partners, Rackspace's GreenSpace hosting initiative (http://www.nativeenergy.com/Rackspace), and the Green Chamber of Commerce (http://www.greenchamberofcommerce.net/), in an effort to further advance its environmental sustainability agenda.

The EPA's Green Power Partnership is a voluntary program that promotes renewable power by offering expert advice, technical support and resources to its member organizations.

In order to qualify for the Green Power Partnership, a business or organization is required to buy a certain amount of its power from renewable sources, determined as a percentage of its total annual electricity use in kilowatt-hours.

Yellow Pages Goes Green qualifies to participate in Green Power Partnership because it uses solar power to supply over half the electricity used in its business.

The GreenSpace initiative is a partnership between hosting provider Rackspace and carbon offset provider NativeEnergy.

The green initiative provides customers tools, such as energy efficient equipment, to help reduce the global warming impact of office energy, commuting and business travel.

"Our servers are hosted by Rackspace hosting on GreenSpace web servers," said Michael Keegan CEO of Yellow Pages Goes Green. "Rackspace has embraced the green movement by designing all of its data centers with the conservation of power in mind. It leverages the most up-to-date energy-efficient hardware and equipment to provide environmentally-conscious customers like Yellow Pages Goes Green with yet another opportunity to conserve, preserve and sustain our precious natural resources."

The Green Chamber of Commerce is a not-for-profit organization that develops sustainable business practices, and advocates for green public policy.

All businesses that have shown a commitment to going green can join the Green Chamber.

As an Internet-based alternative to printed telephone books, Yellow Pages Goes Green reduces waste by curbing the delivery of millions of hard copy yellow directories that depletes forests.

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Rackspace Brings Services to the UK

May 26th, 2011 By: THN News

(The Hosting News) - Rackspace Hosting, the world’s leading specialist in the hosting and cloud computing industry, today announces the addition of managed support to its UK cloud service, providing customers with 24x7x365 managed services and competitive Service Level Agreements (SLAs). The new UK offering marries Rackspace’s scalable on-demand Cloud Servers with monitoring and troubleshooting support.

Rackspace has over 4,000 customers using its UK cloud infrastructure as demand for pay-as-you-go computing has been steadily growing. Cloud Servers with managed service level provides IT scalability with the assurance of support from Rackspace’s dedicated support teams offering around-the-clock management and guidance. The service is already available in the US and the UK service will unite these tried and tested support techniques with UK-specific expertise.

Rackspace Managing Director, David Kelly said, “There are many companies that want to gain the benefits of cloud but lack the expertise in-house to manage and monitor it. Rackspace managed services for cloud is aimed at helping these organisations transition to cloud to gain the on-demand availability, flexibility and scalability that cloud promises, but without needing to recruit expensive IT specialists.”


Managed Services for the UK Cloud provides a suite of features including:

• 24x7x365 rapid response to monitoring alerts that are sent to customers and the Rackspace support team. If customers choose, Rackspace can be authorised to troubleshoot problems before customers even know about it.
• Key Operating system and application infrastructure support to the following operating systems: MS Windows 2008 R2 Enterprise 64-bit, Ubuntu 10.4, (Lucid Lynx), Red Hat Enterprise Linux 5.4, CentOS 5.5 and key applications, including Apache, MySQL, PHP; .Net/IIS; Microsoft SQL Server Standard Edition 2008 R2.
• Technical guidance that can help customers plan for future growth and maximise their current cloud environment
• Admin Level Access is provided to Cloud Servers customers so they can maintain full control at all times.  In addition, Rackspace will also maintain access so support teams can troubleshoot and resolve issues in real-time
• Anytime, anywhere accessibility provides customers with the ability to reach their support team via phone call, chat, or e-mail, and to submit service tickets.  Rackspace will proactively work on issues based on alerts and can also support customers who are trying to resolve their own issues with the built-in management tools.  Rackspace also maintains responsibility for network and hardware uptime

About Rackspace Hosting
Rackspace Hosting is the world’s leading specialist in the hosting and cloud computing industry, and the founder of OpenStack, an open source cloud platform. Rackspace provides Fanatical Support ® to its customers, across a portfolio of IT services, including Managed Hosting and Cloud Computing. In 2010, Rackspace was recognised by the Sunday Times Best Places to Work and Financial Times Top 50 Great Place to Work in the United Kingdom for the sixth year in a row. The company was also positioned in the Leaders Quadrant by Gartner Inc. in the “2010 Magic Quadrant for Cloud Infrastructure as a Service and Web Hosting. For more information, visit http://www.rackspace.co.uk/.

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Web Host Rackspace Partners with Email Infrastructure Provider SendGrid

 By Nicole Henderson, May 19, 2011


A video still from SendGrid's website discusses the benefits of its infrastructure

(WEB HOST INDUSTRY REVIEW) -- Web host Rackspace Hosting (www.rackspace.com) announced on Thursday that it has partnered with email infrastructure provider SendGrid (www.sendgrid.com).

According to the press release, the partnership will enable Rackspace customers to use SendGrid's email solution, ideal for large amounts of email.

"We hear from customers all the time that they need a better way to send large amounts of email from their web applications and servers for their transactional email needs," Nishan Sivathasan, director of corporate development for Rackspace said in a statement. "After a long search we found SendGrid to be the leading provider in the marketplace, as they beat out the competition across all of our search criteria. We then worked with SendGrid to create a special offer for Rackspace customers."

There are four different SendGrid plans available: Bronze, Silver, Gold and Platinum. The bronze plan offers 40,000 free email credits a month and includes basic deliverability features.

The silver plan is $79.95 a month with 100,000 email credits per month and includes advanced deliverability features including a unique IP address, additional API's and the newsletter application.

The gold and platinum plan offer the same features as the silver plan but provide more email credits, 300,000 per month and 700,000 per month, respectively.

"Rackspace and SendGrid share the drive for an exceptional customer experience," Jim Franklin, CEO of SendGrid stated. "We're excited to bring our infrastructure and deliverability expertise to Rackspace's customer base."

Rackspace recently announced that it is migrating its SliceHost customers to Rackspace cloud.

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The Sunday Times Names Rackspace Best IT Service Company To Work for in the UK

By Nicole Henderson, March 07, 2011

An artist rendering of Rackspace's new office

(WEB HOST INDUSTRY REVIEW) -- UK Web hosting provider Rackspace (www.rackspace.co.uk) announced on Monday that it has been named the 33rd best place to work in the UK in the Sunday Times 100 Best Companies Awards 2011 and is the highest placed IT services company on the list.

According to the press release, Rackspace also received the Innovation in Engagement Practice award "for creating a transparent and engaging place to work." 
This is the sixth year that the company has been awarded a best place to work in the UK, and is the second consecutive year that Rackspace achieved the highest ranking IT service organization in the medium-sized company category.
“I think this award shows that we are prepared to back up our technology proposition with serious investment in our people,” David Kelly, UK MD and senior vice president, international at Rackspace said in a statement. “We know that to nurture great innovation and talent, you have to provide a fresh, open and supportive environment – it is not just a matter of offering financial benefits and incentives. Our recent move to our new UK offices, which we call the European Home of Fanatical Support, is just one example of this – we now have a headquarters fit to house some of the finest technical minds and most passionate personalities in the country.”
Rackspace says that as part of its entry to the list it did an internal poll of its workers that found 83 percent of employees "love working for Rackspace and the new office no doubt helps contribute to this."
According to the statement, the new office has themed floors including a garage floor, retro lounge, library floor and a third-floor with trees, grass and porch swings.
“We are very proud of all the progress we have made over the last year and what's truly pleasing is that as the company has grown our Rackers still feel valued in their roles,” Kelly added. “Our continued success is without a doubt because of our Rackers’ tireless dedication to our 'Fanatical Support' service offering and the passion they show every single day.”

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