By Justin Lee, February 18, 2011
Netcraft's performance monitoring chart of PayPal.com website(WEB HOST INDUSTRY REVIEW) -- PayPal (www.paypal.com) experienced an outage early Friday morning leading to a downtime of more than an hour.
According to PayPal's Developer Network, the outage began at 12:11 am PST, and was eventually resolved by 1:23 a.m. PST.However, PayPal said it did not have an estimated time for resolution during the outage, which appeared to block customers from their accounts.
The company said that international PayPal sites including the UK and Spain websites may have slowed down performance until 2 a.m. PST.
According to a report by Netcraft, PayPal has regularly scheduled maintenance windows every Thursday and Friday from 11 p.m. to 1 a.m. PST.
However, these routine checks seldom lead to any noticeable downtime, and as Netcraft points out, Friday's outage moved beyond the time frame of the maintenance checks.
The company also experienced issues with its payments API, which affected many online retailers like PayPal's parent company, eBay.
At 12:52 a.m. PST, eBay released this statement: "EBay [sic] is currently experiencing checkout problems" and "community members may see errors or timeouts when attempting to pay for an item. We are working on the problem and apologize for the inconvenience."
In its live status update on the PayPal X Developer Network, PayPal said its support team could not find any alternative work-around to resolving the issue.
PayPal's official blog also experienced some performance issues back in December when it became the target of a DDoS attack after the company decided to permanently restrict WikiLeaks account.
repblished at http://webhostingdomainblognews.blogspot.com/
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